O'Reilly Auto Parts

I spend 70 dollars to have my brake rotors resurface when I came back to pick up my rotors my rotors were not resurface correctly still had glaze and zigzag Scratches the guy that cut the rotors didn't nothing to help me he just told me that the job he did is not cover and I just going to have to deal with, and he just walk off. My experience there was VERY BAD SERVICE 👎😕 SO I RECOMMEND THAT ANYONE WHO GOSE THERE TO GET THEIR BRAKE ROTORS RESURFACE DON'T TAKE IT THERE FIND SOMEWHERE ELSE TO TAKE OR ANY OTHER SERVICE BE CAREFUL

Their service was nice but I do have to say not enough smiles. Forgive me I'm a smile freak. Due to the inflation prices were a little high but the service was nice and they were knowledgeable. I've been in customer service all my life since I was 12 selling ice cream and hot dogs in Van Cortlandt Park in the Bronx. And hamburgers and stuff like in the concession stand. Call me a stickler for Smiles but they always drum up more customers. In a way I have to apologize seeing as the prices are high and so forth but they were a variety was a little bit short of what I could afford and needed. But I will maintain you not only because you are nearby me but I like the stories clean presentable and apparently you're staff knows their stock very well oh. Very important as you walk out your front steps when your concrete threshold is wet is very very slippery my suggestion is give it a non-slip treatment it's not that much maybe under 150 bucks 200 tops I used to do driveways and tile floors near pools and it works wonders I myself have multiple broken bones and I almost took a spill and I don't want to tarnish your reputation for anyone else too I wouldn't sue you. that's not my style. Sincerely Jorge Montero. And if there is a chance I can get a part-time please send me information how to I don't know if it's online or in store but I really appreciate your store. Long story short I rebuilt my first engine at 14 years old I just turned 60 thank you.

Came in an hour before they close to test an alternator and the cashier woman yelled to a Rob or Robert right around the corner in the back who promptly told her we only do alternators earlier in the day. I asked whats the schedule for alternator testing and all she could say was I don't know what to tell you. Good work yall keep East Hialeah classy.

I am most impressed with the service provided by the very professional employees at this store. My first experience was with Chris a few weeks ago, he was very knowledgeable and attentive. Last week, I had to go back (l live in Miami Beach, 12 miles away) and this time Gustavo helped me with the issue at hand, again impecable! He is also very knowledgeable, helpful, patient and sweet. Honestly, I don’t mind driving all the way from Miami Beach to Hialeah to be treated with the respect and the willingness to help that these employees treat their costumers! Kudos to them! Thank you!